How to add your DLC email account as a connected account inside of Gmail
First, login to your Gmail account and navigate to your inbox. On the top right hand corner of your inbox, you should see a Gadget icon which represents settings. Click on this and then click “Settings”.
Once you navigate into settings, choose the tab labeled “Accounts and Import”
Click “Add a mail account” inside of the labeled area for “Check mail from other accounts:”
Next you should have a new window which has popped up which looks like the following:
Please type in your Email address and click “Next”
In the following prompt, you’ll choose “Import emails from my other account (POP3)”. And click “Next”.
Next, we’ll enter our account information into the following fields. Please fill it out as shown in the screenshot below only using your email address and password:
- Username: YourEmail@dominionlending.ca
- Password: ********* (your Rackspace Password)
- POP Server: Secure.emailsrvr.com
- Port: 995
- Check the ff:
- Leave a copy of retrieved messages on the server(Please uncheck this option if you do not want to store a copy of incoming emails on rackspace server)
- Always use a secure connection (SSL) when retrieving mail.
- Label incoming messages: firstname.lastname@example.org
- Check the ff:
- Add Account
Next you’ll see a message which states your mail account has been added. Now you can setup your gmail so you can send as your DLC email account. Check the box which says “Yes, I would like to send mail as email@example.com” and click “Next”.
Now we’ll choose what name shows up when we send under this email account and also we want to uncheck “Treat as an alias”.
The next step is to setup our outgoing settings. Please see the screenshot below and add the information accordingly:
When you click next, it should check your credentials with our outgoing server. If everything worked, you should be on a new window which is asking for you to click a verification link or provide a verification code.
You should be able to find this verification email by going back into your “Accounts and Import” section of settings and clicking on the “Check mail now” option for your DLC mailbox.
The email should look like the following:
Once you click the verification link inside of this email, you will now be able to send email through your DLC account using gmail.
If you’re having any problems with these steps, please let us know by submitting a support ticket and we can attempt to help out further!