To deactivate the account of an Agent from your office, Broker Owners/ Office Admins should follow the process below.
Send in an email one of the below (network dependent) with the subject line “Termination Request – username – firm code”.
- DLC or other networks – customercare@newton.ca
- MCC Agents – liliana.tripon@mortgagecentrecanada.com
- MA Agents – scott.musselman@mtgarc.ca
Visit the Velocity Training Line for our full catalog of guides and video tutorials here.