Cancel and Un-cancel a Deal

Legacy 

To cancel a deal, scroll down to the bottom of mortgage request (make sure to be on the correct mortgage request section and select the red Cancel button.

 

 

Un-Cancel

Click on the date stamp in the button and select clear to revert the status

 

 

 

Velocity 3 - Vl3

 

To cancel a deal navigate to the appropriate mortgage request section.

 

 

Scroll to the bottom of the page and click the red 'Cancel Button'

 

 

Once the deal has been cancelled, a red 'Cancelled' label will appear next to the deal number. This confirms that the deal has been successfully cancelled.

 

To un-cancel or revert a cancellation, click on the date stamp indicating when the deal was cancelled. Then, select the green 'Restore' button. Once successful, the deal status will update to 'New'.

 

 

 

 

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