How to Submit An Attrition/Termination

For Franchise Owners/Admins:

 

1) Login to DLC Intranet www.dominionintranet.ca with the Franchise Intranet Account

 

2) Click on the Franchise Name from the top right section of the Intranet and Choose My Account Settings option.

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3) Go to Agents Tab

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4) Look for the name of the agent and under the Agent's Name , click on the Edit option

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5) Once the Agent's Profile opens, scroll down to the end of the profile and choose Confirm Account Suspension option

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6) Enter additional details such as Attrition reason, details, suspend immediately etc. 

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7) Scroll to the bottom, check "Agree to terms & conditions" then click "Save & Update".

8) Please don't forget to terminate the agents Velocity Account by sending an email to customercare@newton.ca or click here for more info

 

 If you're having any problems with this at all, please submit a support request and our support team can help out further.

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