How to add an Email Signature to Rackspace (Web App)

To add a generated HTML signature please take the following steps:

  • STEP 1: Click Copy Source Code button on the email signature tool to store a copy of your email signature.

    thunderbird-step-1-copy-email-signature-tool.gif

  • STEP 2: Login to your Rackspace webmail account via your browser (Ex. Chrome, Firefox, Edge, etc...) to view the email client's dashboard.

  • STEP 3: Once logged in to Rackspace webmail, click your email address (top right corner), to view the dropdown and select the Settings menu item.

    rackspace-step-3-settings-email-signature-tool.gif

  • STEP 4: In the Settings window, select the Composing Email menu item on the sidebar. Select the Signatures tab menu. 

    rackspace-step-4-compose-email-signature-tool.gif

  • STEP 5: Click Add New Signature button and type in a signature template name.

    rackspace-step-5-add-email-signature-tool.gif

  • STEP 6: IMPORTANT Enable formatting prior to pasting your signature. Click on the Source Code (<>) icon in the editor tab to open the source code window. Paste your HTML code into the Source Code window by pressing Command + V and click the Okay button.

    rackspace-step-6-enable-email-signature-tool.gif

  • STEP 7: Make sure the following options are checked:
    • Always show signature when composing an email
    • When replying to an email, insert my signature
    • When forwarding an email, insert my signature

    rackspace-step-7-check-email-signature-tool.png
  • STEP 8: Click Save and compose a new email or reply to an email. Your email signature should be automatically inserted into your emails.

You are now set up and ready to go!

Please Note: If you are still unable to install your signature successfully please submit a ticket via the support portal by submitting a support ticket.

 

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