We’re rolling out BrokerBridge to four groups of users: franchise owners, franchise staff members, team leaders, and agents.
Franchise owners: We invited franchise owners to set up their BrokerBridge accounts in May 2026. If you’re a franchise owner and still haven’t received your invite, please reach out to us at brokerbridge-support@dlcg.ca and we’ll look into it.
Franchise staff members: Your franchise owner needs to authorize us to set up your account. Please have your owner send an email to brokerbridge-support@dlcg.ca, and we’ll help you set up your account.
Team leaders: Team leaders are next in our rollout plan. We’ll begin with team leaders and lead planners at DLCG’s corporate franchises, then extend invites to team leaders at all franchises. We don’t have a date for this yet, but we’ll let you know as soon as we do.
Agents: Agents are the last group we’ll invite. We don’t have a date for agent rollout yet either.
A phased rollout lets us handle training requests and support tickets more efficiently and fix any issues each group reports before the next group comes on.
When it’s your turn, you’ll receive an invitation by email. If you have any how-to questions, email us at brokerbridge-training@dlcg.ca. To report a technical issue, email us at brokerbridge-support@dlcg.ca.