Your franchise owner needs to authorize us to create the account. Staff members can’t request an account on their own, so if you’re a staff member, ask your franchise owner to get in touch with us.
How to request a staff account
Franchise owners, all you have to do is email brokerbridge-support@dlcg.ca with your staff member’s first name, last name, and email address. Once we receive your authorization email, we’ll reach out to your staff member and set them up in BrokerBridge.
What a staff account can do
A staff account is quite powerful. Staff members can see your entire franchise and do almost everything a franchise owner can do in BrokerBridge, with two exceptions:
- They can’t see any confidential documents you upload to your personal Documents section.
- They can view your personal profile, but they can’t edit it.
For how-to questions, email brokerbridge-training@dlcg.ca. To report a technical issue, email brokerbridge-support@dlcg.ca.