My invitation link expired. What do I do?
No problem, it happens. Email brokerbridge-support@dlcg.ca, and one of our team members will send you a new invitation link.
What to include in your email
To help us find your account quickly, include:
- Your full name
- Your franchise name
- The email address we sent your invitation to
Why invitation links expire
Invitation links are valid for 7 days. It’s a security measure: anyone who gets hold of an open invitation link could use it, so it expires if you don’t use it within that time.
When your new link arrives
Open it as soon as you can. Your new link is also valid for 7 days, so setting up your account right away saves you from requesting another one.
When you open the link, you’ll create your password and set up your authenticator app. Haven’t downloaded an authenticator app yet? See How do I set up my authenticator app? before you start. It’ll make setup quicker.
Can’t find your invitation email?
Check your spam or junk folder first. If it’s not there, email brokerbridge-support@dlcg.ca, and we’ll resend it.
For how-to questions, email brokerbridge-training@dlcg.ca.