How do I resolve Gmail TLS error for my email address?

If you are getting a Gmail outgoing Error like this and you are using your  _Email@dominionlending.ca as a "Send mail as" feature please follow the steps below.

You need this information before moving forward to next steps:

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1. Login to your Gmail and go to the "Gear" icon and click "Settings"

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2.From there choose the "Accounts and Import"

3. Look for the 'send mail as'  option

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4. Click "edit info" for the email@dominionlending.ca account

  • right now your account is probably using a TLS and port 587  we need to change it to SSL and port 465

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5. Once you clicked edit info another window will open make sure to unchecked the "Treat as an alias" checkbox.

6. Then click Next Step

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7. From this window we will need to change

  • SMTP Server: secure.emailsrvr.com

  • Port: 465

  • Secured connection using SSL (recommended)

8. Save Changes

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9.Make sure you are using the email address when replying a message

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10. You can also check your email using our DLC Webmail at apps.rackspace.com

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